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Rental Coordinator

BigRentz is an online construction equipment rental marketplace. Our 4,000+ rental partners and 10,000+ partner locations represent the largest equipment rental network in the nation. We simplify the procurement and logistics challenges of renting construction equipment.

As a Rental Coordinator, you will be responsible for providing excellent customer service when locating equipment in and out of network while building rapport with suppliers.

Essential Functions:

  • Place outbound calls to BigRentz suppliers to confirm pricing and availability of equipment
  • Contacting customers if equipment is not available and offer alternatives
  • Updating existing supplier accounts and pricing in internal systems
  • Provide excellent customer service through all forms of communication with suppliers
  • Attend continuing equipment education and training workshops
  • Perform other duties as assigned

Qualifications:

  • 1-3 years of customer service experience
  • Bachelor’s Degree preferred
  • Call Center experience preferred
  • Strong self-starter who is self-motivated with the ability to take initiative
  • Excellent written and verbal communication skills
  • Ability to multitask between calls and emails
  • Basic to intermediate knowledge of various cloud-based software and applications
  • Passionate about providing a superior customer service experience

Compensation & Benefits:

  • Salary for this position begins at $36,000
  • Full benefits including health, dental, vision, life insurance, 401K, paid time off

What You Can Expect

We are a progressive and thriving company, led by ambitious entrepreneurs. Voted numerous times as one of Orange County’s Best Places to Work and Fastest-Growing Private Companies, there is ample room for career development and professional growth. A career with BigRentz means so much more than just a paycheck; it means being part of a family. We have created a unique working environment filled with positive energy and excitement that includes a relaxing employee lounge with a variety of free snacks and beverages, a flat-screen TV, and fun games including ping pong and foosball. Our employees also enjoy added perks, such as a dry-cleaning pickup and delivery service, on-site car washes, and more.

If you meet the stated criteria, we would love to hear from you. We look forward to the conversation!

To Apply:

APPLY NOW

Equal Opportunity Employer

BigRentz, Inc. is an equal opportunity employer. BigRentz does not tolerate discrimination of any type and offers equal employment opportunity to all qualified persons without regard to race, color, religion, gender, natural origin, age, disability, or medical condition, sexual orientation, marital status, veteran status, or any other considerations made unlawful by federal, state, or local laws. BigRentz is commited to working with and providing reasonable accommodations to individuals with disabilities. Please let us know if you need accommodation for any part of the employment process. BigRentz is an at-will employer.

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