The Rental Protection Plan (“RPP”) is an optional product as defined in Section 8 of the BigRentz Rental Agreement entered into between BigRentz and Customer.

Rental Protection Plan. The Rental Protection Plan (“RPP“) is not insurance nor is it a warranty. It is an option BigRentz may offer you to limit liability for loss or damage to the Equipment. If Customer does not accept RPP, Customer must provide evidence of insurance for rented/leased equipment coverage in accordance with Paragraph 24 of the BigRentz Rental Agreement. The benefit from RPP is limited by the deductible in subparagraph (a) and excludes the specific conditions or events shown in subparagraph (b). (a) If this Contract is in compliance and if BigRentz in its discretion has offered and Customer has accepted, RPP, then BigRentz agrees to waive, to the extent specified in this paragraph, Customer’s responsibility for damage to the Equipment to the extent that it exceeds a deductible of $1,000 if Equipment rented has a value of $25,000 or less or $2,500 if Equipment rented value is greater than $25,000 or 10% of the repair cost plus tax, whichever is less (“Deductible“). In the event Customer fails to pay Deductible within thirty (30) days of receipt of the damage Invoice, RPP for the Equipment will be considered to be waived by Customer, any RPP amount paid by Customer for the Equipment will be applied to the outstanding damage Invoice and Customer will be responsible for all outstanding balance of the Equipment damage Invoice in full. RPP can only be accepted prior to the scheduled delivery of the Rental. (b) Notwithstanding Customer’s acceptance of RPP, Customer’s responsibility for loss or damage will not be limited by subparagraph (a) to the extent such loss or damage results from operator’s gross negligence or from: (i) vandalism, malicious mischief, theft, mysterious disappearance or conversion of the Equipment; (ii) striking an overhead object with the Equipment; (iii) leaving keys, if any, in the Equipment while that Equipment is not locked or otherwise secured; (iv) exposure to corrosive materials; (v) overloading of a boom or dumpster, or otherwise exceeding rated capacity of the Equipment; (vi) loss or damage to motors or other electrical appliance devices caused by artificial current; or (vii) any damages or loss resulting from use of Equipment in violation of any provision of this Contract, violation of any law, ordinance or regulation or operation in an improper or negligent manner. In the event any of the above exceptions apply, RPP does not apply, and in that event, Customer is obligated to pay BigRentz for costs incurred by BigRentz for the damage. In the event the Equipment is lost, stolen, destroyed, seized by governmental action, or in BigRentz’s opinion, irreparably damaged, Customer shall be responsible for the purchase price of a new piece of equipment of similar kind, in addition to any other damages BigRentz may incur. RPP is not insurance and does not protect Customer from liability to BigRentz or others arising out of possession or operation of Equipment, including injury or damage to persons, or property.

For questions about our Rental Protection Plan, please contact customercare@bigrentz.com.